Our Team
Our experienced technical team is diverse in expertise,
but focused on business continuity and efficiency.
Eagle Network Solutions is your full service network support company.


Kaleb Jacob
Principal CEO
Read Bio >
A business owner since 1999, he has an invaluable background in Information Technology, sales management, and customer service. A Microsoft Certified Systems Engineer (MCSE) since 2000, his firsthand IT knowledge and experience was earned through associations with Microsoft Partners in Wisconsin, New Hampshire, and Maine. Knowing that today’s structured Information Systems environments require multiple proficiencies, Eagle Network Solutions has continued associations with many professional partners to provide a full complement of services.
He has served on the Board of Directors of two Rotary Clubs and has been a law enforcement officer for several agencies in Maine and New Hampshire. Kaleb enjoys the fast-paced and ever changing world of technology, and frequently speaks to organizations throughout New England on these challenges.
Kaleb enjoys the western Appalachian mountains of Maine for fly fishing, canoeing, hunting, ATV’ing, snowmobiling and even making homebrew at his family’s remote cabin with mountain spring water. Kaleb is a Registered Maine Guide in the classifications of fishing, hunting and recreation. He has two children and wife, Amy, who have been key to his success. LinkedIn Bio
Hide Bio <

Thomas
Systems Engineer
Read Bio >
When Thomas is not neck deep in solving computer problems, either at work or at home, he and his family spend a lot of time fostering dogs and volunteering for the Arizona Border Collie Rescue. Thomas has enjoyed escaping the extreme heat of the Arizona summer by visiting clients in Maine and New Hampshire and looks forward to future trips (when the weather is nice).
Hide Bio <

Raegan
Service Coordinator
Read Bio >
In Raegan’s time off-the-clock she enjoys spending time with her two golden retrievers, wildlife photography, travelling, and bowling with friends (yes, bowling at 22– after a few beers).
Hide Bio <

Ben
Senior Systems Engineer
Read Bio >
Ben has been in the IT industry since 2003 in a variety of roles. One of his favorites (besides Eagle) was working with the talented teams at our Nations Dept of Veterans Affairs. There he learned to not only be passionate about the work being done but who the work is for. Ben wears many hats here at ENS: he is our primary Projects Manager and Engineer for network upgrades and on boarding efforts, handles advanced level escalations from team members, mentors staff and always leads by example through his calm, unflappable manner. (That is not a challenge for anyone to try and prove us wrong, just a statement of Ben’s inner Zen.)
Ben enjoys the off hours with his gorgeous wife and his rambunctious two-year-old son. Outside of work, Ben can be found tinkering with 3d printers, adventuring in VR and playing games on his PC. His “best days” are those spent raising his family, hiking (or other outdoor activities) and vacation trips exploring new locations.
Hide Bio <

Josh
Service Technician II
Read Bio >
Josh is an avid technology person. He is “up” on all the latest and spends a good amount of time staying current on industry trends and cool facts about IT. He is the person on our team that Googles something before the staff meeting ends. He is our Dark Web Monitoring and Security Awareness training Guru and is a precious resource amongst our team because Josh knows things. Lots of things. When not working, Josh’s passion includes gaming, building custom PCs, ATV’ing and spending time outdoors.
Hide Bio <

Steven
Systems Engineer
Read Bio >
Steven is a second-generation Systems Engineer who joined the ENS team in 2022. With a background ranging from systems administration on transoceanic ships to ransomware recovery for defense subcontractors, he focuses on large-scale scripting, automation, and integration. A technological autodidact, he performed his first Windows installation at 7 years old – unassisted, from a set of floppy discs. He began working in IT a month after starting college and is still at it 13 years later. If you need antivirus deployed to your entire environment in the span of an hour, be it 200 computers or 2000, he’s got you covered!
Outside of work he can be found at a gun range, writing, fishing trout streams, or he can’t be found at all because he’s somewhere off in the woods and forgot his satellite beacon yet again.
The rumors that he swam half a mile to graffiti the private yacht of a C-level Oracle executive with “WE WON’T FORGET WHAT YOU DID TO SUN MICROSYSTEMS” are completely unfounded and have never been proven in a court of law.
(note from HR: all background checks proved clear of alleged graffiti caper!)
Hide Bio <

Amy
Director of Operations
Read Bio >
In her free time, Amy is adapting to life as a Mom of “adult” children by being a doting Dog Mom to two Golden Retrievers (Maya and Finn). She spends a lot of time in her native Maine and loves boating, ATVing, snowmobiling and just bobbing along on a tube on the shores of Maine lakes and ponds.
Hide Bio <

Luke
Service Technician II
Read Bio >
He was born and raised in Southern Maine, where he lives now with his wife and four children. When he’s not at his desk or a client site he enjoys spending his free time with his young family and exploring Maine’s vast ATV trail systems.
Hide Bio <

Branden
Service Technician
Read Bio >
Branden Joined the team in January 2023 as a Service Technician based in our Scarborough office. Branden’s first venture into the IT world happened when he joined his school’s robotics team. Ever since then, he has found a love for all things Tech related. Since then, Branden has held many jobs throughout Central Maine, with the most notable one being his IT specialist job at a school. Branden is currently enrolled at the University of Maine at Augusta. Branden’s topic of study is Computer Information Studies with a concentration in Networking. Branden plans on graduating by early 2025 at the latest.
When Branden is not working or studying for school, he enjoys relaxing with friends and family. Whether that be while watching a theater performance, going on a hike, or just plain old doing nothing. Another one of Branden’s favorite pastimes is playing Ultimate Frisbee with the same group that he has been playing with for almost a decade.
Hide Bio <